![]() You can also use an AC Adapter to power it if you don’t want to use batteries the AC adapters are sold separately, too. However, note that the batteries are not included in the package. You will get an extra-long battery life compared to other trash cans as this one only uses power as is required. To power up your iTouchless trash can, you need four D-size batteries. It improves air quality and gives you a fresh, clean smell. Trash odor is another problem you no longer have to deal with as it comes with an AbsorbX Natural Activated Carbon Odor Filter, which neutralizes trash odor. Thanks to this feature, you don’t have to touch your trash can to use it the motion of your hand will automatically open the lid. We want as minimal contact as possible when handling trash and to promote proper hygiene. Get in touch with us if you have any questions, or browse our wide collection of trash cans for more options.The infrared sensor is the dealbreaker for this iTouchless trash can. We’ve been in the business for a long time, and your success is our success. Our helpful team of trash can experts can make your next can purchase seamless and easy, so that your disposal needs are met. In addition to selling new Nine Stars trash cans, we also sell Nine Stars trash can parts. If you’re in need of a new trash can after your best efforts to repair your old Nine Stars can, we can help. ![]() See the product manual for warranty information, as well as Nine Stars trashcan troubleshooting tips. If you haven’t modified or altered the lid with some kind of homebrewed solution, you should be able to send the can (though shipping costs are your responsibility), and they can do repairs. Nine Stars products have a warranty that protects the electronic mechanisms of the trash can, including the lid. But, in most cases, a red light means that you need to replace the batteries. If your Nine Stars trash can sensor is giving you a red LED, that likely means the can is experiencing some kind of error. Press the “open/close” button to see if that solves the problem.Check the hinges, as well as the seal of the garbage can to determine if there’s debris or something blocking the lid from closing.If your trash can isn’t closing properly, there’s likely a few issues that could be the culprit: Afterwards, reset it to make sure everything is working properly. If the sensor seems to be reading inconsistently, give it a gentle wipedown with a piece of damp cloth and allow it to dry.Check the batteries on the side or rear of the can sensor to ensure that the can is getting enough power to work.Ensure that the power is on by doing a cycling through of the power button.Your trash can sensor might not be working. If you’re confronted with the most common and frustrating of automated garbage can issues, don’t lose hope. Going through and discovering additional steps to working with your can model might make things a little bit easier going, but otherwise, you can follow the steps below to troubleshoot. User manuals for every one of their models, past and present. If you’re experiencing issues with a NST garbage can sensor not working, a good first step is their website, which has So, let’s get going on typical trash can issues. These steps will carry over into other trash cans as well, in case you’re not a proud owner of Nine Stars cans. If you have a Nine Stars trash can, or any other trash can with an automated lid/sensor pairing, we’ll take you through common troubleshooting steps. This guide will give you the tools that you need to troubleshoot a nonfunctional Nine Stars automated garbage can. ![]() That’s why if you’ve got a touchless trash can or a motion sensing trash can that’s giving you trouble, we want to make sure we’ve got you covered. At Trashcans Unlimited, we go the extra mile to ensure that our customers are supported over the lifespan of a product purchase.
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